Author: Mark MacLeod

The two side of a CEO: Selfish and Servant

CEOs have an almost impossible job, facing a seemingly endless list of demands from their various stakeholders. To thrive, CEOs must be both selfish & servants. Something that has been coming up in my conversations with CEOs lately has been […]

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What message does your schedule send your team?

Most CEOs I know are too busy. This is actually a common reason for them to seek coaching in the first place. They can no longer keep up and are losing effectiveness as CEO. I was speaking with a CEO […]

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What is your super power?

What are you best at? What do you love to do more than anything else? What work, when you get to do it, doesn’t feel like work? I find myself asking CEOs questions like this a lot. CEOs come in […]

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What brings you joy?

This might seem like a strange question to ask a hard-charging CEO of a high growth company. Perhaps…. But l recently found myself asking this of a few clients as we set goals for the coming year. Startup success is […]

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You can’t get too close to your customers

My last operating gig was as CFO at FreshBooks. One of the keys to their success is their obsession with the customer. When l was there (this may still be the case), every employee spent their first month in customer […]

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How to enjoy every step of the startup journey

It’s no secret that startups are roller coasters. The highs are definitely high. The lows are most definitely low. I often joke that startups are like sausages: they taste good, You just don’t want to know how they are made. […]

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